Unanswered questions

Hi,I would like to better understand the methodology behind the “Technologies in Use” data available in D&B Hoovers.Could you please clarify the following:How is this information collected and compiled? What sources are used to identify the technologies used by a company? How does D&B validate the information? How frequently is the data refreshed? Is there a way to see when a company’s technology information was last updated? How does D&B identify when a company has stopped using a particular technology?Any supporting documentation or methodology notes would also be helpful.Thank you.

Hi, I uploaded a company list via Build a Company List > Upload a List > My File Requires Matching(file: cphi_emea_hoovers_upload.csv, 1,198 companies).The upload completed successfully — results screen showed "98% Matched" (1,177 of 1,198 companiesmatched & uploaded), and I could download the Unmatched Records fine.However, back on the Lists overview page, this list's name shows in plain black text and is notclickable — unlike my other, older lists (e.g. exhibitors.csv, exhibitors_part2.csv) which show inblue and open normally when clicked. Because of this, I can't open the list or find a Downloadbutton for the full matched results (with D&B data attached).I tried re-uploading the same file twice more, but the new attempts only matched 0 and 11 companiesrespectively (much lower than the original 98%), and have the same non-clickable issue.Could you help me access/download the full matched results for this list? Product: Hoovers. 

How can i select easly my monitoring case after region 1 and region 2? thanks for helping. 

Why doesnt a business that has been in business since 1971 listed on D&B Hoovers?

Dear Dun & Bradstreet Support Team,​I am writing to request urgent assistance regarding a spelling error in my DUNS profile address.​I previously submitted an application/case to correct this issue, but unfortunately, the case was closed without updating or correcting the error.​During the profile creation, the city/state name was misspelt as "khylna" instead of "Khulna".​Please find my correct business details below:​Company Name: Freelancers Desk​DUNS Number: ​Case Number: 34705160​City: Khulna​State: Khulna​Postal Code: 9100 ​I request you to kindly review this matter, reopen the case if necessary, and correct the spelling of the city/state in my DUNS record as soon as possible.​Thank you for your understanding and prompt support.

How long does it take for a D-U-N-S number and profile update to sync up to D&B Hoovers?

We have a customer that had a different DNB Duns # in 2024 than they do now - same company name and address - why would it change ?