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Question

Error message

  • June 25, 2026
  • 2 replies
  • 52 views

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I access D&B through Salesforce. I’m getting this error in the D&B box: There was an error while matching the account against the D&B database.   What is causing this error? 

2 replies

wheelern
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  • D&B Employee
  • June 25, 2026

Can you try matching it up to a company in D&B Hoovers by selecting the “wrong company” link?

 


wheelern
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  • D&B Employee
  • June 26, 2026

I submitted a Support Case for you.