User Management 

REGISTER USERS, EXPIRE USERS, RESET PASSWORDS, & MORE 

In the Getting Started section we looked at the options available for inviting users to register for D&B Hoovers. In this section, we will review the other features of the User Management interface.  
 

User Management Functionality 

Invite Users to Register 

Invite a single individual or up to 500 at a time via CSV upload. Simply provide an email address and the invited user will provide the additional required information when they complete their registration. (Please refer to the Getting Started section for more details.) 
 

Reset Passwords 

On the Registered Users tab, simply click the selection box next to the user name and click the Send Password Reset button. Users can also reset their password when they log in by clicking the I Forgot link above the password field on the login screen. (This option will not be available for single sign-on integrations.) 

Expire Users 

On the Registered Users tab, expire users who no longer need a D&B Hoovers license. Check the box next to the user name(s) and then click the Expire User(s) button. 

Reinstate an Expired User 

Click to the Expired Users tab to reinstate a previously expired user. Check the box next to the user name(s) and then click the Reinstate button. This feature includes the option to send an email to inform the reinstated user of their renewed account access. 

Review Pending Registration 

On the Pending Registration tab, review pending registrations for users who have yet to complete their registration. You can re-invite users to prompt them to log in or cancel the invitation. 

Enable Self-Registration 

On the Self-Registration tab, generate a secure link that your teams can access to self-register for their D&B Hoovers account. (Please refer to the Getting Started section for more details.)

A CLOSER LOOK AT USER MANAGEMENT 
 

Registered Users 

Review current user activity, access user profiles, send password reset requests, and expire user accounts. 
 

Pending Registration 

View, resend, and cancel pending invitations. 

Expire Users or Reset Passwords 

Easily expire users or reset passwords by checking the box next to the user name(s) and then click the appropriate button. (Note: tools to reset passwords are not available for single sign-on integrations.)

Invite New Users 

Click this button to get started. Invite users individually or upload a list to invite multiple users at once. 
 

View User Profile 

Click a User Name to view the User’s Profile. Here you can change the user’s designated role from User to Site Admin or Admin Only.
 

Find Users 

Click here to search by user name, email, or user ID.