Notifications & Notification Center

MONITOR EVENTS WITH IN-PRODUCT & EMAIL NOTIFICATIONS
 

In this section we will cover:

• Notifications in D&B Hoovers
• How to set your notification preferences
• How to enable/disable notifications
• How to access the Notification Center

D&B Hoovers makes it easy to monitor developments at your accounts and be informed of new opportunities with our notification options. You can be notified in-product and via email of trigger alerts related to items on your lists, as well as new additions to SmartLists®.
 

TWO NOTIFICATIONS TYPES HELP YOU GET IN THE DOOR FASTER
 

Real-Time Trigger Alerts

Think of a trigger as an opportunity alarm. D&B Hoovers works behind the scenes to monitor company events, such as executive changes, contract wins, and merger and acquisitions, and then pushes those updates to you via real-time trigger alerts. Choose from 70+ trigger types to stay informed of breaking developments at your accounts. You’ll never miss an opportunity to engage your customer or prospect again.

Triggers can help you:

• Be alerted to reasons to call
• Monitor accounts to stay engaged and anticipate threats
• Get the right message to the right people at the right time

New SmartList Entries

SmartLists dynamically update when D&B Hoovers finds new companies or contacts that meet your list criteria. 

SmartLists can help you:

• Get in the door faster
• Monitor your territory
• Feed pipelines with actionable opportunities

How to Set Your Notification Preferences

1. Go to User Preferences: Click your My Account icon in the top right corner of the screen, select User Preferences, and click the Notification Settings tab to get started.
    
2. Specify your Email Preferences: If you want to start receiving email alerts, click the toggle for Email notifications from Off to On. Then choose how often you want to receive email alerts for new items in your lists and SmartLists, using the drop- down fields to choose the email format, frequency of delivery, time of day, and time zone.
    
3. Select your Preferred Triggers: Expand the Trigger Types list to select the triggers that you want to monitor for companies in your saved lists and SmartLists. You will receive in-product notifications when any company on your list has a newly available trigger. A summary of triggers will also be included in the email digest. By default, the Select Top Default Triggers box is selected and activates trigger monitoring for our most popular trigger types. You can select additional triggers by checking the box next to the trigger type. To stop monitoring a trigger, uncheck the box.
    
4. Enable/Disable Notifications: Focus your attention on the most important target companies and opportunities by enabling or disabling notifications for lists and SmartLists. Toggle the Enable Notifications switch to turn on or off. For dynamically updating SmartLists, you can choose the types of notifications you want to receive. Under Select Types, click new SmartList entries, new trigger alerts, or both.

All About the Notification Center

The Notification Center provides access to all of your SmartList and Trigger notifications from the last 90 days. Customers who have purchased Buyer Intent or Visitor Intelligence add-ons will also see notifications for those options. You can access the Notification Center by clicking the bell icon on the top right of the screen. The number that displays on the mailbox icon indicates how many new notifications are available.

The Notification Center can help you:

• Be alerted to events related to the companies and contacts you care about
• Focus notifications on specific SmartLists and lists to eliminate noise
• Receive updates when and where you want them with our email digest options

NOTIFICATION MANAGEMENT HELPS YOU FOCUS ON OPPORTUNITY

Filter by Type

Filter by notification type, list or SmartList, and/or trigger type to drill down to the content that is most relevant to your needs.

List Name

Each notification indicates the list or SmartList name associated with this event, so you can easily tie the potential opportunity back to your original list.
 

Filter by Status

Quickly identify the newest alerts by filtering to view unread notifications. You can also filter to view notifications that have been read, flagged, or view all.

Flag for Follow-Up

Click the flag icon to mark a notification as a priority item. You’ll be able to filter your view by flagged items to quickly focus on your top priorities.

Manage Notifications

Click this link at the top right to change your notification preferences, enable notifications for lists, or select triggers to monitor.

Quick Tip
As D&B Hoovers notifications are viewed and scrolled past the top of the Notifications page header, they will automatically be marked as “Read.” Notifications in a “Read” status are presented in a lighter colored font to indicate they have been reviewed. Hover over a read notification to display the notification in a more readable font.