Supplier Assistance

Hi ​@Kelly B   have them reach out to D&B Support, Dun & Bradstreet: Intelligent Data for Business Performance   From there, just use the Chat feature in the bottom right corner. They will direct them for assistance in understanding their scores, and steps they can take to improve them. Remember these scores weigh in insights like demographic details, payments, financials, events, macroeconomic risk, patterns of behavior and more. For example, if they pay late, their scores will be impacted. If they feel their own suppliers mistakenly reported late pay, they can address that with their suppliers.